Terms of Service

Last updated: August 2026

These Terms of Service govern your use of the ChinaPass platform and your booking of local companion ("fixer") services. Booking & Payment. To confirm a booking, you pay a deposit equal to 30% of the service price online (via PayPal or cryptocurrency). The remaining balance is paid in person to your fixer when the service is delivered. By submitting a booking, you agree to pay the deposit and the balance according to these terms. Service Description. Our fixers are independent local companions who provide the assistance described at the time of booking (airport welcome, full-day companion, food tours, apartment search, medical support, business escort). Reasonable adjustments are made to meet your needs, but services are delivered on a best-efforts basis within the scope agreed at booking. Cancellation. You may cancel or change your booking free of charge up to 24 hours before the scheduled start. Cancellations within 24 hours are subject to the refund policy. Conduct. You agree to treat your fixer with respect and to comply with all applicable laws. ChinaPass reserves the right to cancel a booking if a traveler behaves abusively, illegally, or endangers the fixer. Liability. ChinaPass vets its fixers but is not a tour operator or licensed travel agency. To the fullest extent permitted by law, we are not liable for loss, injury, or damage arising from a fixer's services beyond the amounts paid to us. Changes. We may update these terms from time to time. Continued use of the platform after changes are posted constitutes acceptance. Contact: hello@cnpass.pages.dev.